Privacy policy

Last updated: June 17, 2025

Embrance.me operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Embrance.me is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, financial account information, transaction details, payment confirmation and other payment details.
- Account information, including your username, password, security questions, preferences and settings.
- Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us, including the information you include in communications with us.
- Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information, including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information:
- directly from you,
- automatically through the Services,
- from our service providers,
- from our partners or other third parties.

How We Use Your Personal Information

We may use your personal information to:
- provide, tailor, and improve the Services,
- process payments and fulfill orders,
- arrange shipping and returns,
- maintain your account,
- communicate with you,
- provide customer support,
- send marketing and promotional communications,
- show advertising,
- improve security and prevent fraud,
- comply with legal obligations.

How We Disclose Personal Information

We may disclose personal information:
- to Shopify, vendors, and service providers,
- to business and marketing partners,
- when you direct or consent to disclosure,
- within our corporate group or affiliates,
- in connection with legal obligations or business transactions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and certain third parties. To learn more, visit the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

Third-Party Websites and Links

The Services may provide links to third-party websites or platforms. We are not responsible for the privacy or security of those third-party sites, and you should review their policies separately.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

No method of transmission or storage is completely secure. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to:
- access your personal information,
- request deletion,
- request correction,
- request portability,
- manage marketing communication preferences.

If you reside in the UK or EEA, you may also have rights to:
- object to processing,
- restrict processing,
- withdraw consent where processing is based on consent.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country. Where required, we rely on recognized legal mechanisms for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this website and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: embrancehug@gmail.com
Address: Fryderyka Chopina 4/9, 30-047 Kraków, Poland

For the purposes of applicable data protection laws, we are the data controller of your personal information.